Re: [Swprograms] PRI Gone from Sirius

[Stan Baker <stan.baker@xxxxxxxxxxxxx>]

In the way of clarification, Sirius 136 PRI, is not mentioned in these 
announcements. Subscribers are reminded "If you liked ..." with regard 
to Sirius 141 which is BBC World Service. It is, however, labeled PRI on 
the announcement. I'm assuming the next time I switch my Sirius unit on, 
BBCWS no longer will be available.

The information may be found: 
http://www.sirius.com/servlet/ContentServer?pagename=Sirius/Page&c=FlexContent&cid=1158082411510

The apparent mislabeling may reflect the association PRI has with BBC 
radio to distribute the WS in the States and the regard Sirius has for 
this station.

BBCWS and PRI are on Sirius as of 3:20 AM 9/26 in the eastern US.

I find it interesting that BBS Mundo and the WS may soon be gone from 
Sirius, yet Radio 1 remains.

- Stan Baker, Austin TX

John Figliozzi wrote:
> According to an e-mail message from Sirius called "Behind the Mic",  
> PRI has been dropped from the Sirius line-up.  No explanation  
> whatsoever given.  It should be mentioned here that Sirius now  
> apparently outright lies to its customers.  Here's a June 24 e-mail I  
> received from Sirius Customer Care stating unequivocally that PRI was  
> not going to be dropped.
>
>   
>> Dear John,
>>
>> Thank you for contacting SIRIUS regarding Talk // Channel 136 and News
>> // Channel 141.  We understand you are wondering about the name  
>> change,
>> and if we are getting ready to take it off the air.  We are happy to
>> help you.
>>
>> We have not been informed of the reason behind the name change of  
>> those
>> channels.  Don't you worry, John, we have no intention of removing  
>> those
>> channels from our programming line up.  We apologize if this has  
>> caused
>> you any frustration.
>>
>> We are committed to providing you with the best in customer care.  If
>> you have any more questions, please feel free to contact SIRIUS  
>> Customer
>> Care.  For your convenience, we are available 24 hours a day, 7 days a
>> week at:
>>
>> 1-888-539-SIRIUS (7474)
>>
>> As well as by email at:
>>
>> www.sirius.com/customercare
>>
>> Sincerely,
>>
>> Debra G
>> SIRIUS Customer Care
>>     
>
> So much for that.  Evidently Debra G. was not clued in by Sirius  
> management which gives her the protection of plausible deniability, I  
> suppose.  Perhaps "Customer Care" should change its name to "Customer  
> Manipulation".  Previously, it had promised over the period of a year  
> that "The Globe", a world music channel, was going to be introduced  
> "shortly".  It never happened and no explanation was ever provided.   
> When a Sirius press relations representative, Rebecca Schnall, was  
> contacted for explanation, she not only declined the opportunity to  
> do so but directed this reporter in future to contact customer care  
> only--which could not provide an explanation because they were not  
> supplied one by management.
>
> Why press relations will not explain its programming decisions to a  
> reporter is a mystery to me.  What escapes me further is how a  
> service that charges its customers monthly for service does not feel  
> it owes them even a cursory explanation for the decisions it makes-- 
> apparently in a vacuum.  I've been a subscriber since almost the  
> beginning of the service and have never once been polled about my  
> preferences.
>
> BBC Mundo has also been dropped in favor of the lesser regarded CNN  
> in Spanish.  Eight other services have been added including a second  
> all Catholic network (!?) and several channels that had been  
> available only in Canada.  The Metropolitan Opera channel replaces  
> Classical Voices.
>
> If you detect a certain frustration in the tone of this message, you  
> are most perceptive.
>
> John Figliozzi
> Monitoring Times magazine
>
>
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