Re: [IRCA] Noisy cable TV

[Tom Dimeo <mwam@xxxxxxxxxx>]

I had DSL with EarthLink for a little over a year. The DSL 
modem would resync many times a day, somedays as many times 
as fifteen or more. I was able to track down the resyncing 
problem with a very loud noise on the AM radio. The noise 
occurred periodically through the day and would last for only 
a few seconds. Everytime the noise occurred the modem would 
disconnect. I was never able to get any help from EarthLink 
or my local phone company, Verizon.

I cancelled my EarthLink DSL (a very difficult thing to do) 
and went with a local DSL provider and there are no more 
problems. During the cancellation process I learned that 
EarthLink works through Covan who in turn works through 
Verizon, my local phone company. My guess is that with 
EarthLink/Covan/Verizon, the DSL signal they provided was 
weak, but with the local DSL service who works directly with 
Verizon, there is a stronger signal and interference doesn't 
bother it.

I hope you have more success in resolving your trouble than I 
had. If you get a person who really understands what's going 
on the problem will probably get taken care of but if not, 
well, be prepared to be frustrated.

Tom

** Message Separator **
>Has anyone had DSL failures induced by extremely noisy 
>conditions?  Does anyone have any suggestions what I might do 
>to help the cable rep investigate the problem?  Any thoughts 
>regarding extended DSL outages -- it is from Earthlink but 
>delivered by Bell South?  Anything at all?


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