Re: [IRCA] Noisy cable TV

["W. Curt Deegan" <WWWR@xxxxxxxxxxxxx>]

Tom,

I already fought one battle with Earthlink trying to just get DSL, and gave 
up on the service for some time.  I only buckled under and went to it 
recently, so I completely understand your point.

In fact, the reason I had put up with the drop-outs of DSL was because as 
you describe, it comes through Bell South phone service, so any problem 
will no doubt get batted around between them, with me captive in the 
middle.  If the problem had kept up, I was building up the stamina for a 
fight.

Then all of a sudden it wasn't an issue of drop-outs, but complete loss of 
DSL service.  It was the coincidence of extreme radio noise and total loss 
of DSL that got me moving.  I had never connected the two problems before, 
because I think the problem has just now gotten much worse.

I have heard from a neighbor who has Bell South DSL, that he too had 
problems with weak signals, so that may still be a problem I'll need to 
tackle.  Hopefully fixing the cable noise problem will at least improve the 
current situation.  It will at least get me back my radio reception.

Thanks.

Curt


At 04:03 PM 10/2/2006, you wrote:
>I had DSL with EarthLink for a little over a year. The DSL
>modem would resync many times a day, somedays as many times
>as fifteen or more. I was able to track down the resyncing
>problem with a very loud noise on the AM radio. The noise
>occurred periodically through the day and would last for only
>a few seconds. Everytime the noise occurred the modem would
>disconnect. I was never able to get any help from EarthLink
>or my local phone company, Verizon.
>
>I cancelled my EarthLink DSL (a very difficult thing to do)
>and went with a local DSL provider and there are no more
>problems. During the cancellation process I learned that
>EarthLink works through Covan who in turn works through
>Verizon, my local phone company. My guess is that with
>EarthLink/Covan/Verizon, the DSL signal they provided was
>weak, but with the local DSL service who works directly with
>Verizon, there is a stronger signal and interference doesn't
>bother it.
>
>I hope you have more success in resolving your trouble than I
>had. If you get a person who really understands what's going
>on the problem will probably get taken care of but if not,
>well, be prepared to be frustrated.
>
>Tom
>
>** Message Separator **
> >Has anyone had DSL failures induced by extremely noisy
> >conditions?  Does anyone have any suggestions what I might do
> >to help the cable rep investigate the problem?  Any thoughts
> >regarding extended DSL outages -- it is from Earthlink but
> >delivered by Bell South?  Anything at all?


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