Re: Grove enterprises

[Dan Henderson <dandan2@xxxxxxxxxxxxx>]

This is a message from Dan Henderson <dandan2@xxxxxxxxxxxxx>
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Stig:

I ordered mine from Universal Radio in Reynoldsburg Ohio.  Their email
address is:

dx@xxxxxxxxxxxxxxxxxxxx  They were very prompt in delivery of both the WRTH
and the PTWR.  Their website is http://www.universal-radio.com.  Their
address is :  Universal Radio Inc, 6830 Americana Parkway, Reynoldsburg, OH
43068-4113.

Hope this offers better service.  They have always been responsive to me.

Dan Henderson

At 11:13 PM 2/2/97 +0100, you wrote:
>This is a message from "Stig Hartvig Nielsen" <hartvig@xxxxxxxxxxx>
>to hard-core-dx@xxxxxxxxxx list. To unsubscribe the list, send
>"unsubscribe hard-core-dx" in mail body to majordomo@xxxxxxxxxxx
>
>
>
>Am I the only one experiencing the increasingly unreliable service of Grove
>Enterprises, NC, USA.
>
>In good time in the late summer of 1996 I ordered the Passport to World
>Band Radio from Grove. It was received VERY VERY late. They had sent it by
>sea-mail !! 
>
>In late October I ordered the World Radio TV Handbook from Grove, and a few
>days later the amount of 39,95 USD was deducted on my credit card. I was
>gladly expecting the book to arrive early December as promised by the
>editor of the handbook. Something went wrong at the distributor, so
>apparently only those lucky enough to get free copies of the WRTH received
>the book by mid-December. 
>
>I just received my book a few days ago !!  I called Grove several times
>late December and during January and they were not well informed at all.
>However at at least 3 occasions they claimed that the book had been mailed
>to me on January 2nd. This was a pure lie. The envelope containing the WRTH
>was postmarked January 13th and received here on the 24th. At the same time
>as a "replacement"-copy!! 
>
>Now I am reluctant to order books again from Grove Enterprises  - so can
>anyone recommend a reliable - and fast - dealer in the USA of PWBR and WRTH
>??
>
>Best 73's
>Stig Hartvig Nielsen
>
>
>
>    
>
>