Re: [IRCA] A 2010 with issues

[KH2AR@xxxxxxxxxxx]

I too have a 2010 that is getting long in the tooth. Rick, please let us all know how this goes. If the guy in NV is good, I'll get with him for repairs to my 2010 too. Thanks. 



Jim Pogue 

Memphis, TN 



----- Original Message -----


From: "GEORGE SANTULLI" <gsantull@xxxxxxxxxxx> 
To: "Rick Dau (NRC)" <drummer1965usa@xxxxxxxxx>, icf2010@xxxxxxxxxxxxxxx 
Cc: abdx@xxxxxxxxxxxxxxx, "NRC NRC" <am@xxxxxxxxxxx>, "IRCA" <irca@xxxxxxxxxxxxxxxx> 
Sent: Monday, October 24, 2011 2:52:30 PM 
Subject: Re: [IRCA] A 2010 with issues 


Rick, I think this is the place: Sounds familiar.  Act Electronics – 702-565-6106 – 429 Ash St – Henderson, NV 

George A. Santulli, Producer/Director 
U.S. Department of State/ Office of Broadcast Support 
National Press Building 
529 14th Street, NW., Suite #800 
Washington, D.C. 20045 
202/504-6417-Tel 
202/329-5224-Cell 
202/504-6409-Fax 
Email:State Department: santulliga@xxxxxxxxx 
Email: Alternate: gsantull@xxxxxxxxxxx 

 > Date: Mon, 24 Oct 2011 12:43:41 -0700 
> From: drummer1965usa@xxxxxxxxx 
> To: icf2010@xxxxxxxxxxxxxxx 
> CC: abdx@xxxxxxxxxxxxxxx; am@xxxxxxxxxxx; irca@xxxxxxxxxxxxxxxx 
> Subject: [IRCA] A 2010 with issues 
> 
> Namely, these... 
>   
> 1) Telescopic whip won't stay up 
> 2) 4.5 volt AC adaptor won't close 
> 3) Green plastic housing for the headphone jack is broken 
> 4) A short in the AM external antenna jack 
> 5) The thingie that's supposed to help the 2 AA batteries that power the computer won't make a connection 
>   
>    I contacted Universal Radio in Columbus, OH to see if they could help, and, much to my shock, I got an E-mail this morning saying that they can not do repairs right now because they have no technicians on staff!  So I got in touch with "Kelly" at the Sony corporate office in Laredo and got absolutely nowhere.  She said that she could not guarantee that they could fix it as they do not carry its parts anymore, but she offered me a "brand new working radio that is comparable".   So much for credible customer service.  I'm not technically gifted, so I really don't feel like wanting to try to fix things myself.  Any suggestions as to where I can go from here? 
>   
> 73, 
> Rick Dau 
> South Omaha, Nebraska 
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